How to Fix Display or Loading Issues with a Hard Refresh

If something in cmBuilder looks off — changes aren't showing up, buttons aren't responding, or data seems stuck — your browser may be serving a cached (outdated) version of the page. A hard refresh forces the browser to reload everything fresh from the server.

When to Try This

A hard refresh can resolve issues like:

• Recent changes or updates not appearing
• UI elements looking broken or misaligned
• Buttons or actions not responding
• Items stuck in a processing state
• Data visible to others that you can't see

How to Do a Hard Refresh

This clears the cached files for the current page and reloads it from scratch. Your account data and project files are not affected.

Still Having Issues?

If a hard refresh doesn't resolve the problem, try:

1. Clearing your full browser cache (browser Settings → Privacy → Clear browsing data)
2. Opening cmBuilder in a private/incognito window
3. Trying a different browser